We're an independent family support service based in Kington, Herefordshire. We help people understand what they're entitled to, say what they need, and get it, whether that's benefits, housing, appointments, grants or childcare at home.
Working locally across Herefordshire and with people nationwide.
We're an independent organisation offering a holistic range of outreach support, locally and nationwide.
Our aim is simple: to educate, empower and assist you to get the services you're entitled to.
Tell us what's going on and we'll shape the support around you. If it's something we don't do, we'll point you to the people who can.
Having someone beside you changes how a conversation goes. We'll speak up with you, or for you, so your needs are properly heard.
Benefits are complicated, and it's easy to miss out on what you could be getting. We'll help you work out what you're entitled to and help you claim it.
Whether you're applying for a home, worried about your tenancy or waiting on repairs, we'll help you understand where you stand and what to do next.
Appointments can be stressful, especially on your own. We can come with you, help you prepare, and make sure you leave knowing what happens next.
Many charities and trusts give grants for all kinds of needs. We'll help you find the ones that fit your situation and write an application that makes your case clearly.
Looking for childcare? That has its own section below.
Our carers come to you, so your children stay in their own home, with their own routines, their own toys and their own space. No rushed drop-offs and no unfamiliar buildings.
Registered with Ofsted, which inspects and regulates childcare in England.
Our carers hold recognised childcare qualifications.
Every carer has been through a DBS background check.
No waiting rooms and no being passed between departments.
Call, email or send the form. Share as much or as little as you like. You don't need to have it all worked out.
We'll talk through what you need and what a good outcome looks like, then agree who does what. Nothing is sent or agreed without your say.
Letters written, forms sent, meetings attended. We stay involved until it's sorted.
On your side
In plain English
At your pace
Rooted in Herefordshire
Working nationwide
We're not part of any council or agency, so our only job is to support you.
We explain what's happening and what your options are, without the jargon.
To appointments, meetings and on the phone, when you'd rather not go alone.
Based in Kington, supporting people across Herefordshire and beyond.
We're based in Kington and work with people locally and across the country.
Get in touchYou don't need to have everything worked out first. Tell us a little about what's going on and we'll get back to you.